24-03-2021
Episode two of our Digital Masters Talk series
P2P payments, digital wallets, rechargeable cards, and other fintech technologies are altering the rules of engagement and presenting new opportunities to improve our customer relationships. Join our panel of experts in which we will discuss the innovative opportunities and the future of digital payments.
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10-03-2021
Episode One of our Digital Masters Talk series
On our first panel on innovation and digital, we'll discuss how to improve eCommerce activity beyond the digital shelf.
Join us for an enlightening discussion. with the participation of Shai Gutman, UPS VP of Technology and Innovation, Hila Arbel, owner of Box O 'Mine, and Daniel Koren, Shufersal's e-commerce manager
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20-01-2021
Ittay Hazan Chief data officer of the year 2020
For the first time ever, we join the CDO clubs of United States and Japan to award a certificate of contribution to Israel's innovation and digital community. We are delighted and proud to announce Ittay Hazan, Cal's Chief Data & Digital Officer, as the recipient of the "Chief Data Officer Award for 2020", for leading successful data transformation and democratization projects.
20-01-2021
Shay Guttman - Chief Tech and Digital office of 2020
Shay Guttman, VP Technology, Innovation, and Digital for UPS Israel, receives our second award, "Israeli CDO club chief Tech and Digital office of 2020". Shay is leading A wide range of Digital initiatives, focusing on customer experience transformation and corporate innovation
20-01-2021
Lior Kodner - Chief Digital Officer of the Year 2020
Last but not least, "Chief Digital Officer of the Year 2020" is awarded to Lior Kodner, Managing Editor & Chief Digital Officer at Haaretz.
Lior has been managing digital leadership and transformative projects for over a decade, paving the way for a new generation of junior digital leaders.
19-01-2021
First Annual Global CDO Summit 2021
Our annual conference, which will be held in 2020-2021, has gone global and transformed to a digital format. Join us on January 19, 2021, for the Virtual Global CDO Summit, featuring updates from CDO Club affiliates in the USA, Israel, Japan, and Switzerland.
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22-07-2020
CDO Cartoon - The New role of the CDO
The new role of Transformation and Innovation Manager. Like it or not, he needs to become a surfer leading digital in an era of continuance Covid pandemic waves.
09-07-2020
CDO Cartoon - Digitalization vs Transformation
A picture is worth a thousand words. We need to remember that Digitalization and Digital Transformation are not the same, and every Zoom implementation is not a company transformation.
02-07-2020
CDO Cartoon - a customer journey
In recent years, CX and the need to understand customer journeys have been the most talked-about topics. No matter how much effort is invested in mapping the customer journey, 90% of managers ultimately invest 90% of their effort at the top of the journey.
22-06-2020
CDO Cartoon - A new shopping reality
In the new digital reality, the physical store is changing. Is it for the better? Once, we had the chance to test and feel the products before purchasing. Today we can only hope to receive the actual product we ordered.
03-06-2020
SAP's Customer Experience Panel
A decade has passed since the concept of digital transformation came into our business and personal lives, bringing with it a whole new set of customer practices to the center of our operations. It was our pleasure to be a guest on SAP's Customer Experience Panel, discussing the opportunities of the CX leader in the face of the Covid pandemic.
19-02-2020
Another Successful digital and CX workshop
The Holy Trinity: Experiences, Channels, and Customers. Designing the digital organization begins with the design of the customer experience. It continues with closing the gaps between the existing and the familiar with the new and the alienated. We've delivered another successful digital organization and customer experience workshop.
29-01-2020
The fourth transforming Summit 2020
Marketing technology (Matech) is leading the organizational transformation at the forefront of the customer experience. For the fourth time, Transforming Conference will take place. As in previous years the keynote speaker, was one of the most well-known figures in the field of Digital Marketing and Customer Experience. Scott Brinker, the world's leading marketing technology expert, is visiting Israel for the first time.
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16-12-2019
Digital & Mingle #2 - CDO Executive leaders meetup.
2019 came to a close with our annual CDO Executive Leaders meetup. We continued a long tradition of friend's gatherings, good food, and digital content as we set the tone for the coming year of new digital challenges and opportunities.
26-11-2019
Digital Marketing Experience Meetup #1
Some are using a single tool, and others an all-set of digital orchestration suit. No matter what tool is being used, we are all struggling to crack the multi-channel challenge and understand our customers.
We met for the first time this morning to discuss the relation between the customer experience, behavioral analytics, and marketing automation. We want to thank all participants and speakers, and special thanks to Oracle for their collaboration.
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28-10-2019
New course available : Digital Content Strategy
The ability to tell a story has always been important; in today's reality, it became crucial for our organizational success. The ability to connect employees, managers, and customers to the narrative you believe in is part of every manager's role, especially those who lead digital initiatives and activities. Join us for a comprehensive course to learn a unique methodology for excellent content strategy, storytelling, data, and inspiration.
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24-09-2019
Digital & Mingle 2019 #1 - CDO Executive leaders meetup.
We had a wonderful and inspirational evening celebrating the start of the new year and planning our CDO CLUB 2020 activities with colleagues and friends. As usual, fine wine, good food, and quality discussion were part of our agenda. More information will be available on our CDO CLUB website soon.
23-07-2019
A digital Masters Program - the Israeli Jewish Agency
An essential part of the digital organization is developing an internal digital literacy and mindset of employees and managers as part of the revolution that will eventually make the organization digital. We are proud to grant our digital master's leadership certification to the group of leaders as part of The Digital Master's program in the Israeli Jewish Agency.
25-06-2019
Digital and data science Japanese & Israelis Meetup
We enjoyed extending our Japanese Israeli relations by joining an academic delegation of digital and data science Japanese researchers leading digital transformation and society 5.0 applicable research. We Only scratch the future potential.
24-06-2019
Dr. Kazuo Iwano CDO at Mitsubishi Chemical Holdings
Following our meetup with three Japanese researchers' delegation, I had the pleasure to meet with Dr. Kazuo Iwano CDO at Mitsubishi Chemical Holdings, discussing digital challenges and opportunities.
And yes, it is our holy city in the background.
13-06-2019
Promoting digital literacy in Israel
How can companies in Israel reduce the digital divide, and what do they have to gain from it? A quarter of the population in Israel does not use the Internet, consume digital services, or buys products online. We were glad to participate in this crucial discussion held by Digital Israel, promoting digital literacy in Israel.
05-06-2019
G20 Japan CDO Summit
It was a great experience to represent Israel at the “D20” Summit featuring twenty of the best Digital and Data leaders worldwide. The International panel was part of the G20 summit held in Fukuoka, Japan. Among the topics discussed, the opportunities and challenges of data-driven culture and financial models promoting the digitization of both public and private sectors at the heart of the
Society 5.0 concept.
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06-05-2019
Innovation In E-Ecommerce Meetup
Our e-commerce meetup series began yesterday, and the class was completely full (we even had to extend the class space to accommodate the unexpected guests). A fantastic lineup of speakers were invited to share their knowledge of e-commerce innovation, global trends, online service, and online shopping customer experience.
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05-12-2018
CDO CLUB Israel and Japan Innovation Platform ( IJIP)
What excitement!! Yesterday, we presented our innovative Israeli culture and CDO CLUB IL activities in front of 200 digital and technology executives at the CDO CLUB Japan summit. So may common challenges and yet so many differences. But mainly a huge opportunity to collaborate. Introducing CDO CLUB Israel and Japan Innovation Platform (IJIP).
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05-12-2018
JBpress newspaper - Israel & Japan CDO Collaboration
I just finished an interview with the JBpress newspaper regarding our innovative and transformative program that helps Japanese businesses adopt new creative approaches in order to compete in the new digital economy. In the picture, Seri Nabeshima Board Of Directors, Global Director and Chief Communication Officer at Association of CDO Club Japan, and myself conducting the interview for the newspaper.
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13-11-2018
Transforming #2 Summit 2018
That was amazing!! Our annual conference for the second year in a row has a great success. A full house of technology, Marketing, and digital leaders gathered to hear lectures from the world’s leading digital experts. This year we invited Tom Fishburne, Chief Marketoonist, to present his Unique view of marketing and innovation, using cartoons and case studies to tell the story visually.
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25-10-2018
Voice Over AI Hackathon
It was a great pleasure to partner with voice.over.ai to run the first voice-based AI Hackathon. This hackathon's focus is to connect innovation challenges that corporate is facing with great engineers and voice experience designers. We invite you to hack voice demos with us using the newest voice and telephony technologies and API. No limits –in our hackathon, you can use a prepared API, other services, or any combination for your idea.
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18-07-2018
HR department - STKI Workshop
We finished a fascinating meeting about the great significance of the HR department in the organization. We talked about how to develop managers and measure the Digital IQ of employees and the entire organization. The presentation's main message is that you shouldn't just focus on the obvious functions in transformation, but on the functions that are less to concern the customer directly.
"It is impossible to assume that the transformation is complete if other departments in the organization, such as finance, production, HR, and more broadly the entire organization, are unaware of the digital impact on each employee's daily work."
15-05-2018
CX Track - Bynet Expo annual Conference
How to connect the organization's business activities to the customer experience, measure it, and distribute it throughout the organization. We had the pleasure of hosting the CX and Digital Track as part of Bynet Expo annual Conference.
25-04-2018
Hamil Customer Experiance Conference
Many digital transformation initiatives arise from business needs and growth imperatives on the customer experience side of the business. it was only natural that we'll be invited to speak at the Hamil Conference in front of a full room of service leaders driving CX transformation within their organization.
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28-03-2018
CDO CLUB London Conference 2018
If I had to take three main messages from the CDO CLUB London Data Panel, it would be: 1. Customer trust is the organization's most important resource, but it is elusive and fragile. 2. Digital capabilities and data are the biggest challenges of the organization. 3. The biggest mistake of the chief data officer is to make the data his problem, thus removing the responsibility from the other employees in the organization.
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13-02-2018
"School of Business Transformation" - CDO Club
In the first session, we will learn ways of thinking that will support our ability as managers to execute projects around the digital world through the various channels, with a deep understanding of target audiences' desired behavior.
These thinking tools will assist us in achieving our business goals, such as increasing sales via digital channels, expanding the use of digital apps, and improving existing and new customer loyalty.
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29-11-2017
Transforming #1 Summit 2017
Our second transformation summit was a huge success. 700 digital, technology, and marketing leaders found a common language for a full day, discussing the transformation language. Brian Solis, a principal analyst at Altimeter Group, a Prophet company, and an award-winning author, prominent blogger, and keynote speaker, was our keynote guest visiting Israel for the first time.
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12-07-2017
Globes annual conference - Customer experience
At MAD - Globes annual conference, I had the pleasure of interviewing Gil Rosen, Bezek's VP of marketing and innovation.
We had a fascinating discussion about the role of the marketing and digital vice president. We also talked about the changes that the digital revolution has brought to the marketing department.
How do you navigate a long-established Israeli brand through a digital storm?
What are the key changes that the VP of Innovation and marketing needs to lead?
What are some strategies to deal with process objections?
And what constitutes success in a process that has no end and is constantly changing and transforming?
27-06-2017
CDO Club event at Talkhouse - Tel Aviv port
Last week, we hosted a CDO Club event at Talkhouse - Tel Aviv port. Oracle Israel was the event's sponsor.
Throughout the evening, we talked about customer experience, the challenges and opportunities presented by the new data-driven marketing environment, and how data can help us understand the psychology behind our clients' digital decisions.
We also talked about how a new era of digital data can help us understand, predict, and engineer visitor behavior in our brands' digital assets.
26-06-2017
Beer & Movie meetup - The human face of big data.
Yesterday was our first beer & movie meetup, watching the movie The Human Face of Big Data, following by a professional panel discussing the main issues presented by the film. Big Data, a word that was barely used a few years ago but now governs the day for many of us from the moment we awaken to the extinguishing of the final late-evening light bulb.
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16-01-2017
CDO innovate sessions
We launched the CDO innovate sessions yesterday, a series of meetings that bring together business leaders and innovators. The meetings central idea is to look at the entrepreneurial concept beyond the product or business solution and into the mindset of those who work in difficult situations. Believing that their idea has the potential to change the way an organization or industry operates.
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06-06-2016
Digital transformation - HR event
Yesterday I had the opportunity to speak about digital transformation in front of organizational learning managers.
When I asked the audience how many of them had heard of digital transformation before, I was surprised to see how few hands were raised. Anyone who believes they can digitize an organization and lead cultural change without the involvement of Human Resources in general and the Learning Department in particular does not comprehend the magnitude of the change.
It is impossible to improve digital literacy in an organization without increasing the knowledge and awareness of all employees, not just those in the digital marketing or IT departments.
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20-05-2016
Israeli Chief Digital Officer Summit
Our first gathering under the international brand CDO-club was held yesterday in the presence of David Mathison, the world club's carrier.
Around 150 senior executives from the fields of digital innovation, marketing, information, systems, and customer experience gathered to discuss challenges and best practices for transforming their companies into digital leaders. On stage, CDO's who are currently undergoing organizational transformation shared their experiences and challenges on the path to realizing the digital vision.
We received numerous accolades from both the participating managers and our guests at clubs in France, the United States, Turkey, and Canada.
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13-01-2016
Ordering books for the course
Finally, they arrived. X: The Experience When Business Meets Design by Brian Solis.
Here they are ready to make the last mile to their owners as part of our customer experience leader's course.
I'm about halfway through my copy, and I can already tell you that it's a must-read for any marketing, IT, design, innovation, experience, or digital leader.
22-11-2015
Welcome to the Global CDO CLUB
In the previous few months, We've heard from multiple digital managers, marketing managers, and chief information officers that there isn't a unifying body that unifies the new era digital activity.So, we decided at Kamedia to pick up the gauntlet and to join the world’s largest community of Chief Digital, Data, and Analytics Officers – CDO Club, where organizations from 12 different countries are members, and with over 1,500 senior CEOs in various key positions. The club's aim is to assist its members in becoming transformational leaders and prepare their organization to face the challenges of the digital revolution.
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01-11-2015
Digital transformation conference for social organizations
As part of our preparations for the social organizations conference, we conducted some research and discovered an intriguing piece of information. Amongst the sectors in which the CDO is defined, one that leads the process of digital transformation. Social organizations are only in fourth place, behind publishing and media companies. Those who are familiar with the digital revolution know that digital is a valuable tool for achieving organizational goals with less effort. That is why social organizations all over the world have appointed officials as a major axis in their efforts to become digital leaders.
About this and more we discussed at the digital transformation conference Led by Shirley Cantor, where we hosted managers from social organizations in Israel.
29-08-2015
Digital Global Experts
Under the banner "Digital Global Experts"
We're launching this week a series of club meetups for CDO's and digital transformation.
Brian Solis, a digital guru, and digital transformation expert will be our first guest at the meeting. Along with many of Israel's leading organizations, who will share their experiences with us on how they manage the cultural shift required to digitize the company and its workforce.